Transparency rarely exists in the pet industry. Despite what marketing tells us. So how do we fix it? There are a lot of products and companies that make health claims and clean sourcing which aim to provide a certain level of comfort to the consumer. However, most companies are not willing or able to prove it. Simple email requests for documentation of processes and testing from me, as a retailer, often go unanswered. The lack of response is sometimes from companies most pet owners know and trust. Believe it or not, some of these companies would surprise even the savviest...